# Hold an order and come back to it

> Park the current sale while you serve someone else, then resume it from the drafts list.

Source: https://docs.bakasir.com/en/docs/web-pos/hold-and-drafts

Video tutorial (1:53): [Web POS: hold an order and resume it later](https://media.bakasir.com/bakasir-media/docs-video/web-pos-hold-and-drafts/web-pos-hold-and-drafts.mp4), subtitles: https://media.bakasir.com/bakasir-media/docs-video/web-pos-hold-and-drafts/web-pos-hold-and-drafts.en.vtt



Use **Hold** when a customer steps away to fetch something, or when another customer is waiting. The cart is parked and you can serve the next person. This tutorial takes about 2 minutes.

## Before you start

- A register is open and you have a sale in progress. See [Open the register and make your first sale](https://docs.bakasir.com/en/docs/web-pos/first-sale.md).

## Steps




### Add the items to the cart

Search or scan the products as usual. If you know the customer, pick them with the **Customer** button so the order is saved with them.




### Click Hold

Click **Hold** below the cart. The button has a different name in some styles: **Hold Order** in Coffee Shop and Restaurant, and **Park Sale** in Supermarket. The cart is cleared and the order is saved as a draft.




### Serve the next customer

The screen is ready for a new sale. Take payment for the next customer as normal.




### Open Recent Drafts

When the first customer returns, click **Recent Drafts**. Its number shows how many orders are on hold. In Supermarket the button is called **Recall Sale**.




### Resume the order

Find the order in the list. Each one shows the number of items, the time it was held and the product names. Click **Resume**. The items return to the cart and the order leaves the list.




### Pay or remove the order

Continue with **Pay Now**. If the customer left, open **Recent Drafts** again and click **Remove** next to the order to delete it.




## What a draft keeps

- The products, quantities, selected variants and the price tier (retail or wholesale) of each line.
- The customer and the note.
- The table, in the Restaurant style. Opening that table on the floor plan resumes its held order.

A draft does **not** keep the discount, tax % or shipping you typed. Enter them again after you resume. Prices come from the current catalog, so a price you changed in the meantime is used. A product that was deleted since is left out.

## Tips

- **Drafts stay on this device.** They are saved in the browser, so a draft made on one computer does not appear on another. Anyone who uses this browser for the same business sees the same drafts.
- **Up to 30 drafts** are kept. When the list is full, the oldest one is dropped.
- **A refresh does not lose the current cart.** The sale in progress is kept by the browser even if you reload the page.
- **Holding does not reserve stock.** Stock only drops when the sale is paid.
- **Pharmacy shortcut.** On the Pharmacy screen, **F8** holds the order.

## Next steps

- [Take payments](https://docs.bakasir.com/en/docs/web-pos/payments.md)
- [Tables and kitchen orders](https://docs.bakasir.com/en/docs/web-pos/tables-and-kitchen.md)
- [Discounts, promotions and quantity prices](https://docs.bakasir.com/en/docs/web-pos/discounts-and-promotions.md)