# Sell at the counter > Open the POS, add items, take payment and finish a sale, with the checkout layout for your type of business and keyboard shortcuts. Source: https://docs.bakasir.com/en/docs/desktop/selling Video tutorial (2:50): [Desktop: sell at the counter](https://media.bakasir.com/bakasir-media/docs-video/desktop-selling/desktop-selling.mp4), subtitles: https://media.bakasir.com/bakasir-media/docs-video/desktop-selling/desktop-selling.en.vtt This tutorial walks through one sale on the Desktop POS, from opening the screen to the printed receipt. It takes about 3 minutes. The steps use the General layout, and the sections below explain what differs in the other layouts. ## Before you start - You are signed in. See [Sign in and lock the screen](https://docs.bakasir.com/en/docs/desktop/sign-in.md). - Your products and prices exist in the Portal. See [Products](https://docs.bakasir.com/en/docs/portal/products.md). - A receipt printer is set up if you want printed receipts. See [Printer, drawer and devices](https://docs.bakasir.com/en/docs/desktop/hardware.md). ## Steps ### Open the POS On the Home screen, click the big blue button. It reads **Start selling** when no register is open and **Continue selling** when one is. ### Open the register If the register is closed, the POS shows **Open register**. Count the cash in the drawer, enter it as the **Opening float**, then click **Open register**. This amount is the start of **Expected cash** when you close the register later. ### Find a product Just start typing or scan a barcode. Your text goes to the search box, which you can also reach with **F2**. Pick a category chip to narrow the list. ### Add it to the cart Click the product. Items with variants ask you to **Choose a variant** first. The cart on the right shows the quantity, price and total. Use **+** and **−** on a line, or the **x** to remove it. ### Adjust a line Click the name of a line to change the **Quantity**, give a **Line discount**, add a **Note**, or switch between **Retail** and **Wholesale** prices when the product has a wholesale price. Click **Save**. ### Choose a customer Click the customer box (**F4**) and search by name or phone. Members show their points. If you skip this, the sale is for a **Walk-in customer**. ### Click Pay Check the subtotal, discount, tax and total, then click **Pay** (**F12**). If the register is still closed, the **Open register** window appears first. ### Take the payment Choose **Cash**, **QRIS**, **Card** or **Transfer**. For cash, type the **Cash received** or tap one of the quick amounts, and Bakasir shows the **Change**. Click **Confirm payment**. ### Finish the sale **Payment complete** shows the total and the change. The receipt prints by itself when **Print automatically** is on in Devices, and the cash drawer opens for cash. After 3 seconds a new sale starts. Click **Stay on this screen** to keep the summary, or **Print again** to reprint. ## Checkout layouts Bakasir picks the layout from your business type. For the same layouts on the web, see [Web POS](https://docs.bakasir.com/en/docs/web-pos.md). - **General:** product cards or a list. Click a card to add it. Use the list view button if you prefer rows. - **Coffee:** the menu with modifiers. Each item asks for **Size**, **Serving** (Hot, Iced, Less sugar, No sugar), **Add-ons** (Extra shot, Oat milk, Extra cheese), an **Other option** and a **Note for the kitchen**. Choose **Dine in** or **Take away** above the cart. The Restaurant layout uses the same modifiers. - **Restaurant:** starts on the **Floor plan** with your floors and tables, free and occupied. Open a table to add its order and keep the running bill. Click **Take away** for orders without a table, and **Floor plan** to return. Send new items with **To kitchen**. The kitchen ticket prints on the kitchen printer and appears on the kitchen display. Items already sent are not sent twice. - **Supermarket:** a fast scan table with **Code**, **Item**, **Qty**, **Price** and **Subtotal**, a large total box and function key buttons on the side. Scan or type a name or code and press **Enter**. Results show in a list under the search box. Click **Void** to clear the cart. - **Pharmacy:** a medicine table with unit, stock and the **Nearest expiry** date. Choosing a product asks for a **batch** (the nearest expiry comes first, and batches that expire soon are marked **Expires soon**) and the **Dosage** such as 3 x 1, After meals or Before meals. To sell by weight in the Supermarket and Pharmacy layouts, open the line and press the scale button (**Read from scale**) after connecting a scale in [Devices](https://docs.bakasir.com/en/docs/desktop/hardware.md). If the Restaurant layout shows **No tables yet**, turn on **Table management** in the Portal under **Settings → POS** and add tables, or sell takeaway orders. ## Keyboard shortcuts | Key | What it does | | --- | --- | | **F2** | Go to the search box | | **F3** | Change the quantity of the last line | | **F4** | Choose a customer | | **F6** | Order discount (when the cart has items) | | **F8** | Hold the sale | | **F9** | Show held sales (drafts) | | **F12** | Pay | | **Enter** in the search box | Add the scanned or typed item | | **Esc** | Close the open window or the search results | | **Ctrl+L** | Lock the screen | ## Discounts and approval Click **Discount** (**F6**) for an **Order discount** in money, or to redeem a member's points. A manual discount replaces automatic promotions, while qty prices and promotions otherwise apply by themselves and show as small badges on the line. If a Staff cashier gives a manual discount or changes tax, payment asks for approval. Choose one of these: - Ask a Manager or Owner to type their **POS PIN** in **Manager PIN for approval**. This is the PIN from the Portal under **Settings → POS**, not the cashier sign in PIN. - Click **Ask a Manager to approve remotely**. The Manager approves from the Portal or the Android app, and the sale continues by itself. ## Hold and resume a sale Click **Hold** (**F8**) to park the cart, serve someone else, then open **Drafts** (**F9**) and click **Resume**. Held sales stay on the computer even if you close the app. ## Payment methods - **Cash** gives change and opens the drawer when **Open cash drawer** is on. - **QRIS** shows a QR code on the payment window and on the customer display when your business has a payment gateway set up. The sale completes when the customer pays. Without a gateway, Bakasir records QRIS as paid when you click **Confirm payment**, so check the customer's phone first. - **Card** and **Transfer** record that the customer paid with an EDC terminal or a bank transfer. - **Split payment** appears when it is on in the Portal under **Settings → POS** (**Enable split bill**). Add each part with **Add** until the remaining amount is zero. ## If the internet drops Selling continues from the saved catalog (the **Saved catalog** label shows). Each sale gets its own receipt number, the done screen says **Saved offline, waiting to sync**, and the **N queued** chip next to the search box counts waiting sales. When the connection is back they are sent in order. Click the chip to send them now. Prices, promotions, qty prices, member points and approvals follow the same rules as the Web POS, see [Discounts and promotions](https://docs.bakasir.com/en/docs/web-pos/discounts-and-promotions.md) and [Payments](https://docs.bakasir.com/en/docs/web-pos/payments.md). ## Tips - **Sounds.** Short sounds play when items are added or removed, when a payment succeeds and on errors. Change them in [Settings](https://docs.bakasir.com/en/docs/desktop/settings.md). - **Scanner.** A USB barcode scanner needs no setup. Scan from anywhere on the POS screen. - **Touch screens.** Turn on **Touch mode** in Settings for bigger buttons. ## Next steps - [Sales history, orders and tools](https://docs.bakasir.com/en/docs/desktop/sales-and-tools.md) - [Cash, X and Z reports](https://docs.bakasir.com/en/docs/desktop/cash-and-reports.md) - [Refunds and voids on the web](https://docs.bakasir.com/en/docs/web-pos/refunds-and-voids.md)